Sexual Assault Support Centre Waterloo Region
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  • Home
  • About Us
    • Herstory
    • Mission / Vision / Values
    • Our Board
    • Our Staff
    • Strategic Plan / Annual Reports
    • Employment
  • Services
    • 24 Hour Support Line
    • Online Chat
    • Intake
    • Individual Counselling >
      • Individual Counselling
      • Counselling Survey
    • Group Counselling >
      • Online Groups and Workshops
      • Group Counselling Program Survey
    • Family Court Support Program >
      • Family Court Support Program
      • Family Court Support Video Series
      • Family Court Support Program Survey
    • Sexual Violence Legal Advocacy >
      • Sexual Violence Legal Advocacy Program
    • Anti-Human Trafficking Program >
      • Anti-Human Trafficking Program
      • Anti-Human Trafficking Program Survey
    • Advocacy and Accompaniment
  • Education
    • About Us
    • Male Allies >
      • About Male Allies >
        • History
        • Mission / Vision / Values
      • Male Allies Training
      • More Workshops and Training
      • Become A Male Ally
    • Book a Workshop
    • Resources >
      • Campus Supports
      • Resources For Survivors
      • SART Protocol
      • Sex Worker Resources
  • Donate
    • Donate To SASC
  • Volunteer
    • Volunteer Information
    • Volunteer Application
    • Volunteer Log In
  • Events and News
    • May Open House
    • Events
    • News
    • Newsletters
    • Blog
    • Chapter One Podcast
  • Contact
  • Login
    • Board Documents

Privacy Policy

Our Commitment
SASC is committed to protecting the privacy of the personal information of its employees, members, and other stakeholders. We value the trust of those we deal with, and the public, and recognize that maintaining this trust requires that we be transparent and accountable in how we treat the information that you choose to share with us.

During the course of our various programs and initiatives, we frequently gather and use personal information. Anyone from whom we collect such information should expect that it will be carefully protected and that any use of or other dealing with this information is subject to consent. Our privacy practices are designed to achieve this.

Defining Personal Information
Personal information is any information that can be used to distinguish, identify, or contact a specific individual, or stakeholder. This information can include an individual or stake holder’s opinions or beliefs, as well as facts about or related to, the individual or stakeholder. Exceptions: businesses contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories, business directories, and professional directories or similar such publicly available lists are not considered personal information. Where an individual uses his or her home contact information as business contact information, we consider that the contact information provided is business contact information, and is not therefore subject to protection as personal information.

Privacy Practices
Personal information as defined and gathered by SASC is kept in confidence. SASC staff is authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent it from being lost or destroyed. SASC collects, uses and discloses personal information only for the purposes that a reasonable person would consider appropriate in light of the circumstances. It is our goal to have all individuals consent to the use and sharing of their personal information in our regular activities. We routinely offer individuals we deal with the opportunity to opt not to have their information shared for purposes beyond those for which it was explicitly collected. On occasion we may expand the use of an individuals’ personal information, in these circumstances individuals have the right to not have their information shared/used for purposes beyond those for which it was explicitly collected. For those individuals whose information was collected prior to the implementation of relevant privacy legislation we offer the opportunity for them to opt out of any collection and further use of their personal information.

Website and Electronic Commerce
For each visitor to our Web site, our Web server automatically recognizes only the visitor's IP address (e-mail addresses are not automatically recognized by our server).We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is used to gather broad demographic information and is then discarded. Occasionally, we may use cookies to improve content and provide easier access. This technology lets us review which parts of the site are popular and which are not, allowing us to offer future improvements to the site. However, cookies that we generate contain no identifiable information about you, any children that may visit this site, or your computer. Any information collected or used through this medium requires a user to provide such information voluntarily. Upon receiving such information through the registration for receiving a newsletter or request for further assistance from the organization, this information is then treated the same as other personal information collected through other activities or methods and treated as if the individual consented to its use and collection. We use password protocols and encryption software to protect personal and other information we receive when a product, service, or donation is made or requested or paid for online. Measures are taken to routinely update our software to maximize protection of such information. This site contains links to other sites.  SASC is not responsible for the privacy practices or the content of such websites. Please review their privacy policies for further information.

Retention, Accuracy and Storage of Personal Information
We retain personal information only for so long as is necessary to fulfil the purpose for which it was collected and to meet our legal and contractual obligations. If personal information is no longer required it will be destroyed or rendered anonymous. Given the nature of our work, and the involvement of children some information is kept for a significant period as defined by best practice and legal requirements. SASC maintains procedures to ensure that the information we collect and use is accurate, up-to-date, and as complete as possible. However we rely on individuals to disclose all relevant information and materials at the time of collection and subsequently when we request updates or changes. Individuals may, with proof of entitlement, request to access and if applicable request that we correct information in our possession. Any updates, changes or deletion requests will be processed as soon as possible, please allow 30 days to process such requests. Please refer to “Contact Information and Inquiries.” When information is retained it is stored safely and securely. Reasonable security measures are taken including password protection, secured filing rooms, oath of confidentiality, limited access, and security systems for locations where information is stored.

Disclosure of Personal Information
We may be required to disclose information where required by statute. Wherever possible personal information shared is rendered anonymous and will not include personal identifiers. Prior to the disclosure outside of the original purpose of the collection SASC will obtain express consent. We do not sell, rent, or distribute our mailing lists. Use of personal details to the public or media is not required to receive benefit from SASC. Any information or use of personal details for promotion, or public review will include an authorization and consent from the individuals and guardians involved. This will include the intended use of the information, consent for the type of information and items that can be disclosed, and any limitations, instructions, or further details.

Updating of Privacy Policy
We regularly review our privacy practices for our various programs and initiatives, and update our policy. Please check this website on an on-going basis for information on our most up-to-date practices.

Contact Information
Questions, concerns or complaints relating to SASC’s privacy policy on the treatment of personal information should be e-mailed to: info@sascwr.org.

For further information on privacy and your rights in regard to your personal information may be found on the website of the Privacy Commissioner of Canada at www.priv.gc.ca
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MAIN OFFICE

300-151 Frederick St., Kitchener, ON N2H 2M2
Office Phone: 519.571.0121
Email: info@sascwr.org

CAMBRIDGE Satellite Office

the Hub @ 1145, 1145 Concession Road, Cambridge, ON N3H 4L6
Office Phone: 519.653.1470 X 391
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Charitable Registration Number: 132274093RR0001
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