Employment Opportunities

Crisis Counsellor / Advocate Position - Internal / External Job Posting


We support survivors of sexual violence. We listen, facilitate healing, and celebrate resiliency. Using an intersectional feminist approach, we work to transform systems which promote gender-based violence.

We're currently recruiting for a brand new position at our Centre - Crisis Counsellor/Advocate! This position complements the ongoing support we offer to survivors of sexual violence.

Reporting to our Manager of Counselling Services, the successful candidate should feel inspired by our work and have a genuine desire to support our mission, vision, and values. They will be an experienced Counsellor, with a warmth about them that helps foster a safe, supportive environment for survivors.

Essential Requirements of Education / Experience:

  • Post-secondary education in a counselling-related program
  • 5+ years of relevant experience

Key Areas of Responsibility:

  • Coordinate intake for our Counselling Program and provide need assessments for people requesting services
  • Crisis counselling and short-term support for survivors of sexual violence, 16 years of age and older
  • Make appropriate referrals and communicate with other service providers to support our clients
  • Provide advocacy and accompaniments

Knowledge and Skill Required:

  • Strong understanding of sexual violence, trauma, recovery
  • Proven skills assessing needs and providing crisis intervention, counselling, and advocacy with survivors
  • Demonstrated commitment to anti-violence work and an intersectional feminist approach
  • Exceptional communication and interpersonal skills

Office hours are 9:00AM to 4:30PM however some flexibility is required for evening, and occasional weekend work. Driver’s license and access to a vehicle required. Women and non-binary individuals reflecting the diversity of our community are especially encouraged to apply.

Salary: $26.30/hr. to $30.94/hr., 35 hrs./wk., plus health benefits and a generous vacation package. This is a 13-month contract beginning immediately. The full job decription is below.

Please submit an updated resume, complete with cover letter, by January 24th 2018 via CharityVillage.ca: https://charityvillage.com/app/job-listings/1a12b7e2-3dfa-e711-80d1-14187768272a

We thank all candidates for their interest, however, only those selected for an interview will be contacted.
No phone calls or email inquiries please.


Crisis Counsellor / Advocate Position - Job Description

 Job purpose

Reporting to the Manager of Counselling Services, our Crisis Counsellor/Advocate will provide short-term individual counselling, advocacy, and accompaniments to people who have experienced sexual violence. They will provide trauma-informed, strength-based, stabilizing supports that embrace intersectional feminist approaches. Our Crisis Counsellor/Advocate will be responsible for assessment of people on our waitlist and provide short term counselling to clients with urgent needs.

Duties and Responsibilities

Direct Service

  • Coordinate intake for our Counselling Program and provide need assessments for people, 16 years of age and older, requesting counselling services from SASC.
  • Provide crisis counselling and advocacy for people who have experienced and/or have been impacted by sexual violence.
  • Provide individual counselling, averaging 17 sessions per week.
  • Provide advocacy and accompaniments to survivors. Provide accompaniments to court, the hospital, the police station, mental health appointments, CIBC hearings, etc. Write letters of support and CICB therapy reports.
  • Participate in case conferences and consultations.
  • Make appropriate referrals to other community services and communicate with other service providers to support clients.
  • Maintain and build community partnerships, within the scope of the Crisis Counsellor/Advocate role.
  • Provide practical assistance to clients as necessary and available. (E.g. bus tickets, grocery vouchers, hygiene products, food items, book loans, etc.)
  • Provide support with Group Counselling as requested by the Manager of Counselling Services including: recruiting, screening and completing intake with participants. This position may also involve some group program preparation, facilitation, and evaluation.


  • Participate in regular clinical supervision sessions, and meetings with the Manager of Counselling Services.
  • Maintain waiting lists, client databases, and client files. Respond to client inquiries, compile intake packages, prepare for future sessions, complete monthly and quarterly statistics, provide information about SASC to community members and participate in team meetings.
  • Ensure continuing competency by seeking out professional development opportunities, clinical consultation, and debriefing support.

Additionally, in a small agency, it is often the case that work of a nature similar to that in each job is either assigned or known to be necessary to be done. As well, from time to time, work that is not similar in nature to the job may also be required to be done by individuals in any job in order to accomplish the SASC’s purpose.


  • Post-secondary education in a counselling-related program and 5 years of relevant experience.
  • Knowledge and training pertaining to sexual violence, trauma and recovery.
  • Proven skills in support, crisis intervention, safety planning, and advocacy with survivors of gender-based violence.
  • Familiarity with community services.
  • Knowledge of how sexual violence relates to forms of oppression.
  • Demonstrated experience working with marginalized and at-risk communities.
  • Experience supporting and advocating for survivors with mental health needs, safety concerns, etc.
  • Exceptional organizational, time-management, and communication skills.
  • A strong ability to work independently, with minimal supervision.
  • Must attend and successfully complete volunteer training program upon initial employment.
  • A valid driver’s license and access to a vehicle.


Strong communications and interpersonal/human relations skills are required in the position to articulate policy, concepts, etc., motivate others and effect change both inside and outside the organization. There is regular contact with clients, as well as community partners.

Working Conditions

This job is partly performed in a comfortable office environment, with occasional travel around Waterloo Region to partner agencies. Much of the work in the office involves sitting, but there is opportunity to stand and move about.

This job is requires intense concentration during meetings with clients. Repeated exposure to details of violence and assault can lead to vicarious trauma. The need for debriefing, self-care and balance is critical for incumbents in this position.

Direct Reports

While no employees report to this position, our Crisis Counsellor/Advocate may supervise the work of students in the program.